We examine the difficulties that introductory physics students, undergraduate physics majors, and physics graduate students have with concepts related to conductors and insulators covered in introductory physics by giving written tests and interviewing a subset of students. We find that even graduate students have serious difficulties with these concepts. We develop tutorials related to these topics and evaluate their effectiveness by comparing the performance on written pre‐/post‐tests and interviews of students who received traditional instruction vs. those who learned using tutorials.

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