Designing project management office with supportive model at Bandung Techno Park

Bandung Techno Park (BTP) is a company engaged in the advancement of technology. This company often carries out various campus projects in improving its technology system. This year Bandung Techno Park is running a big project, namely the Digitization of XYZ Campus Services, but in project implementation there are still many problems related to project management. The problem that occurs that there is no Project Management Office (PMO) unit. So far, all projects are still managed by someone who has similar functions to the Project Management Office unit. In this paper, a Project Management Office will be designed according to the needs of the organization. The needs assessment is aligned with the PMO Maturity framework by Hobbs & Aubry which was obtained by conducting interviews with the four experts concerned, analyzing the available documents, and conducting field observations. The results of these interviews are used to determine the right design. Then the results of document analysis are used to make better project documents. Furthermore, this paper will explain the eight needs obtained and what solutions are appropriate. Then, the solution that has been made submitted to the Bandung Techno Park for the validation process. After everything is judged correctly, in this paper, a planning for the implementation of the Project Management Office design will be made.