During the pandemic, restrictions on public mobility are carried out to suppress the spread of the COVID-19 outbreak. On the other hand, providing information for public services must continue to run in every educational institution. Online media is a top priority in providing promotional information and academic services so that people can easily get information, data, and services digitally. Media websites, Instagram, and YouTube channels with proper operating system designs can be used for this purpose. The purpose of this research is to get a good website, Instagram, and YouTube channel media design as a media to facilitate promotion and academic services at the Faculty of Mathematics and Natural Sciences, Universitas Negeri Semarang. This research is a development research using the ADDIE model includes five stages of the development process, namely Analysis, Design, Develop, Implementation, and Evaluation. The results of the development of media websites, Instagram, and YouTube channels obtained valid and effective to be used as media for facilitating the promotion and academic services at the Faculty of Mathematics and Natural Sciences, Universitas Negeri Semarang.

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